Terms and conditions.

Who we are

Click Stock Direct, 17 Lancaster Drive, Bolton, BL3 1XF. Contact info@clickstockdirect.com or use our contact form.

Reseller accounts

Our service is intended for business customers purchasing stock for resale. Accounts require our approval. Keep your account details accurate and your login secure. You are responsible for your own marketplace listings, buyer communications and obligations to your customers.

Products, prices and payment

Check the product description, condition, size and photographs before ordering. Prices are in pounds sterling. We are not currently VAT registered and do not charge VAT. Any postage bought from us is shown separately before payment.

Stock is shared and is confirmed when payment succeeds; browsing or downloading photographs does not reserve it. If a payment succeeds but we cannot fulfil the order because stock is unavailable, we will cancel it and issue a full refund, including postage bought from us.

Postage and tracking

Supply a valid prepaid shipping label or choose an available postage service from us. Check the delivery address and service carefully. Follow any marketplace requirements for labels. Tracking appears on your order when added by our team. Marking an order complete records our fulfilment status and is not proof of delivery from a courier.

Returns and faulty items

For business resale orders, we do not accept change-of-mind returns. Returns are accepted for faulty items, subject to the assessment and remedies below. This includes no discretionary returns because an item has not sold, your buyer changes their mind, or a correctly described item does not fit.

If an item is faulty, damaged, incorrectly supplied or materially different from its description, contact us promptly with your order number, a description of the problem and photographs where reasonably possible. We will investigate and arrange the appropriate return, repair, replacement or refund, including return costs where we are responsible or the law requires.

Please contact us for return instructions before posting an item back; this helps us identify the order and arrange the correct return address. All stock is supplied as brand new. This does not affect the remedies above for faulty or misdescribed items.

Your legal rights

Nothing in these terms excludes rights or remedies that cannot lawfully be excluded. If you are buying as a consumer rather than for your business, applicable consumer rights take priority, including statutory cancellation rights for qualifying distance purchases and rights for faulty or misdescribed goods. Account approval does not remove those rights.

Your own returns policy towards your marketplace buyers is separate from these business resale terms and must comply with applicable law and marketplace rules.

Photos and selling instructions

Review our selling guide before using supplied content. Check each marketplace permits the photographs and listings you plan to use. We are independent of Vinted, eBay and other marketplaces and do not operate your marketplace account.

Queries and changes

Contact us if there is a problem with an order or these terms. Changes apply to future orders and do not remove rights relating to an existing purchase.